Creating an account with Memory Card is free and only takes a couple of minutes. We ask customers to register before purchasing for a number of reasons, all designed to make your experience easier and more enjoyable:

• Quicker Checkout: Your delivery and billing details are securely saved, so future orders are faster to place.
• Order Tracking: Log in at any time to check the status of your current orders and view your full order history.
• Scheduled Items: An account lets you set up cards to be sent automatically on important dates, so you never miss a birthday or anniversary again.
• Saved Contacts and Addresses: Store the details of your friends and family so you don't have to re-enter them each time you order.
• Better Support: If you ever need help, having an account means our support team can quickly access your order details and assist you more efficiently.

You can create your account here. We keep your information secure and will never share or sell it to third parties.

If you are having trouble using Memory Card, please try the following steps before getting in touch:

• Refresh or Restart: Close the browser or app fully and reopen it. This often resolves minor glitches.
• Check for Updates: Make sure you are using the latest version of the app, as updates frequently include bug fixes and improvements.
• Check Your Connection: Ensure your device has a stable internet connection, as a poor signal can affect performance.
• Clear Your Cache: Clearing the app or browser cache can resolve issues caused by outdated or corrupted data.
• Reinstall the App: If none of the above helps, try uninstalling and reinstalling the app to start fresh.
• Contact Us: If you are still experiencing problems, please get in touch with our support team at support@memory-card.co.uk. Please include a description of the issue, any error messages you have seen, and the device and browser you are using so we can assist you as quickly as possible.

We are always looking to improve, so if you have any feedback or suggestions please do not hesitate to let us know.